Frequently Asked Questions

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You will be invited to our client portal and will need to complete all the paperwork prior the first session. During your first session, you will start to build rapport with your therapist, who will ask questions about who you are, what brings you to therapy, go over some logistics, and answer some of your questions.

 You will be sent a weekly reminder email with a link to a HIPAA-secure video platform. If you have not, please double-check your spam folder. If not there, email us and we will resend the link.

Sessions are weekly and are about 45 minutes on the agreed-upon day and time 

Since we are complex beings and mental health can be challenging to navigate, we ask clients to commit to at least 6-months  to a year of treatment. Our practice offers long-term treatment, so many of our clients continue their work with us for several years.

We require a 48-hour cancelation notice. Late cancelations (less than 48-hours) or no show/no-calls will incur a fee of $75. If something comes up and you are unable to attend your session please reach out to your therapist for a possible reschedule.

Therapy is like medicine, and like medicine, adherence is important. Our commitment is to provide consistent ongoing treatment, and a mutually agreed session time has been set aside just for you. More than five (5) advance cancelations per year will incur a $75 fee for each session missed after the fifth session..